Whilst we advertise on all of the major portals, what we believe is important is to make ourselves available to prospective tenants at a time convenient for them, not our office hours.
Your prospective tenants may be working during the day and thus not free to meet with us or communicate during what most consider normal business hours. With that in mind, we make ourselves available to show properties and meet with prospective tenants during evening and weekend hours.
We also use state-of-the-art online technology which enables prospective tenants to book a viewing 24 hours a day 7 days a week
In addition to personally interviewing potential tenants and checking their employment, references, and past rental history, we make sure they are well aware of their obligations under their lease by taking the time to explain each condition. They know they are expected to maintain cleanliness both indoors and out, report maintenance/repair issues immediately, and pay their rent on time. They also know that failure to properly maintain the property can be cause for termination, loss of their bond, and possible further financial liability.
We treat tenants with respect and as individuals. Recognising that unplanned things do happen, we try to work with them to assure that their rent is paid and your income continues to flow.
Before saying yes to any potential new tenant, we’ll consult with you. We’ll share both our first impressions and the information gained through our research.
We take great care in compiling a very detailed description of every aspect of your property and in addition we will take hundreds of photographs.
When tenants move into your property, they are required to acknowledge, sign and return a completed, extensive property condition report about the condition of the property so there can be no dispute about a property’s condition on move-in. This documentation is used to examine the property on move-out, to determine whether a bond should be returned or if charges for damage should be assessed.
We perform routine quarterly inspections (which are governed by legislation) of the property to ensure that tenants are maintaining cleanliness, attending to gardens, reporting maintenance issues, and treating the property with respect. Whilst there, the overall condition of the property is assessed to ensure that minor maintenance issues are handled before they become major problems.
Everything we do that is connected to your property is carefully documented for current and future reference. Tango Property Management Perth uses the latest technology, including online accounting, to allow you and the tenants to check accounts. Amongst other things…
We will ensure that you are sent a monthly statement so you can keep your own bookkeeping up to date. In addition, we’ll stay in touch via email, the telephone, or the post, with regard to inspection reports and for approval of maintenance and repairs. Then we will let you know the outcome and cost of any work that’s done.